I’m sitting here at Starbucks, wondering what the heck is going on up in Seattle. I don’t like to criticize other designers’ work. Redesigning a logo for a very visible brand like Seattle’s Best Coffee just doesn’t happen. There has to be a lot of thought behind any new brand marketing program. Well, one would think. I honestly don’t understand the direction Starbucks has taken with their new Seattle’s Best logo. A logo is much more than a pretty design. A logo is a big part of a brand’s identity. This new logo is hard to figure out. I don’t understand why. It seems to have destroyed any brand equity Seattle’s Best may have enjoyed in an increasingly crowded market.
The new logo is very controversial. I’m not the only one who thinks so. Many think it looks like a logo for a blood bank. I have to agree, It does look like a drip into a pool of blood. Starbucks press release states, “The new brand direction will bring a simplified approach to the coffee category in all the ways it will touch the customer.”
The corporate release goes on further to justify the logo elements by explaining:
“The new Seattle’s Best Coffee logo maintains the brand’s historic association with its name and the color red while assembling a number of universal coffee symbols, such as a drop and a cup, in an unexpected way.”
I think they should check their universal symbols manual. Red with a drip equals blood. Black and a drip would say ink or oil. Maybe brown might have communicated coffee. I do think they were right to say they used symbolism “in an unexpected way.” Unexpected does not mean it’s good. You have a better chance of success if you go with what is appropriate. I’m having a hard time finding the logic behind anything I see here. Graphic symbols are very powerful design elements. They can and do evoke emotional response. Take a look at these examples:

Best I can tell the direction is to take Seattle’s Best Corporate. The degree to which this brand identity has been simplified may only work for a corporation like Enron. To the consumer it can feel like a generic product found at Target or Safeway. It does not say quality. It’s cold, and sanitized. What was wrong with the old logo?
The best I can tell the new intent of the direction is fueled by a corporate desire to increase franchising. So this may explain a logo that is more appealing to corporate investors than coffee lovers.
One final note, I feel that this is a push into a market segment that Dunkin’ Donuts has been able to exploit. But did this new logo have to use a similar rounded sans serif font. Seems like a lack of originality. This just doesn’t work for me; this is visibility below the noise. Not a way to rise above the competition. Although, if this was a way to get attention it has done it’s job.